Nextstep - Getting additional Help

Do you need help to decide your next step in learning, skills and work? The right advice is so important.

What is nextstep?

nextstep is a free careers advice service for adults:
- aged 20 or more
- aged 18 or 19, who have been referred to nextstep by Jobcentre Plus

What can nextstep offer?

We offer a huge range of information and advice to help you improve your skills and your job prospects, whether you are in work or not.

Working with you face-to-face or in group activities we will:
• help you understand the job market
• give advice on ways to progress in your job and career
• give help and advice in searching and applying for jobs
• help you improve your interview skills
• give you advice to help you develop your CV
• help you match your skills and interests to a job or career
• provide advice about funding to support learning.

How do you access the nextstep service?

• Call nextstep West Midlands on 08000 217 244 and we will arrange an appointment at a centre local to you. 

• Visit your local nextstep centre.

Advice over the telephone

If you prefer to speak to an adviser over the telephone, rather than face-to-face, you can also call the Careers Advice Service on 0800 100 900.

If you have a hearing impairment you can access the service on the following numbers:

Typetalk - 18001 0800 100 900
Minicom - 08000 568 865

Speakers of other languages can also get information and advice on learning and work by calling the Careers Advice Service on the following numbers:

• Farsi 0800 093 1116
• French 0800 093 1115
• Gujarati 0800 093 1119
• Polish 0800 093 1114
• Punjabi 0800 093 1333
• Somali 0800 093 1555
• Sylheti 0800 093 1444
• Urdu 0800 093 1111