Company Information & Frequently Asked Questions

Company Policies

Who's who within the company? - Staff Structure

What is the company's Mission Statement? - Mission Statement

Will my personal information be secure? - DPA Notice

Disability Discrimination Act - DDA

Equal Opportunities Act - EO

Equal Opportunities Policy - EO Policy

Cancellation Policy - CP

Candidate Information

Information, Advice & Guidance (our customer charter) - IAG Charter

How do I make a comment, compliment or complaint? - Comments FC

How do I make a complaint? - Complaints Procedure

NVQ Induction - What to expect? - Candidate Induction Guide

Where can I get additional careers advice and support? - IAG support material

Where can I get help with my CV - CV Guide